tag:blogger.com,1999:blog-5972682861284115398.comments2023-08-19T02:36:32.774-07:00Sourcing RealitiesPeter Allen in Charlestonhttp://www.blogger.com/profile/13366748628323814438noreply@blogger.comBlogger24125tag:blogger.com,1999:blog-5972682861284115398.post-60441314263268507532015-10-28T17:36:04.928-07:002015-10-28T17:36:04.928-07:00Great article, thanks.
Great article, thanks.<br />Anonymoushttps://www.blogger.com/profile/08939429815714612683noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-7582336005435944772015-07-20T01:11:12.950-07:002015-07-20T01:11:12.950-07:00Activist investors are great to have on your side ...Activist investors are great to have on your side because they are really passionate about what the do, but it's hard to be on the other side of oneActivist Investorhttps://www.tipranks.com/insidersnoreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-6558079366448344222015-06-22T17:16:04.043-07:002015-06-22T17:16:04.043-07:00thank youu :) OURproxythank youu :) <a href="http://www.ourproxy.net" rel="nofollow">OURproxy</a>Anonymoushttps://www.blogger.com/profile/16092619733229855738noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-66751550135777854502014-08-27T04:12:42.921-07:002014-08-27T04:12:42.921-07:00Thanks for sharing your info. I really appreciate ...Thanks for sharing your info. I really appreciate your efforts and I will be waiting for your further write ups thanks once again. <br /><a href="http://axtron.com/stealth/amazon/" rel="nofollow">Amazon Feedback Service</a><br />Anonymoushttps://www.blogger.com/profile/12593689329344907362noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-73622382006457291392014-07-16T18:00:03.776-07:002014-07-16T18:00:03.776-07:00Peter: Earnings report tomorrow. Does IBM have any...Peter: Earnings report tomorrow. Does IBM have any choice other than to show some moxie?? If not now, when?Alesanoreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-27097424790572340792014-04-03T16:30:23.892-07:002014-04-03T16:30:23.892-07:00Joe;
In my experience, the learning is coming for...Joe;<br /><br />In my experience, the learning is coming foremost from our experiences as consumers. All of us, as consumers, are being conditioned to expect (and enjoy) the virtues of a real service experience. Those expectations are cascading quickly to the Corporate world. As such, the questions are being asked ... and the expectations are defining the agenda for a different form of sourcing.<br /><br />PeterPeter Allen in Charlestonhttps://www.blogger.com/profile/13366748628323814438noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-4569373729971308432014-02-13T09:12:14.847-08:002014-02-13T09:12:14.847-08:00Great article! I'm in total agreement!Great article! I'm in total agreement!JillShttp://www.linkedin.com/in/jksmithpmpnoreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-81357865637819955492014-02-08T04:18:39.474-08:002014-02-08T04:18:39.474-08:00Very great!Very great!Michaelhttp://www.sixelevencenter.comnoreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-59027624090597833742014-02-03T19:44:32.022-08:002014-02-03T19:44:32.022-08:00I couldn't agree more!I couldn't agree more!K.Hintonnoreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-31434309163407413192014-01-29T07:19:27.943-08:002014-01-29T07:19:27.943-08:00Peter, what are your thoughts about where and how ...Peter, what are your thoughts about where and how C-leaders of fast-growth companies will first learn and the adopt a more productive approach to sourcing? There sure seem to be adequate signs that there is a blind spot to this choice over paying more fore mediocrity on the payroll. Thanks, JoeJoe Sladehttp://www.sladegroup.com/noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-83064118715555501182013-12-11T11:27:51.483-08:002013-12-11T11:27:51.483-08:00An interview with David Reilly of BoA enforces the...An interview with David Reilly of BoA enforces the view that commoditization of the lower part of the business process stack is a core strategy for driving innovation.<br /><br />http://www.americanbanker.com/issues/178_236/david-reilly-reveals-bank-of-americas-3-major-tech-goals-1064144-1.html?zkPrintable=1&nopagination=1<br />Peter Allen in Charlestonhttps://www.blogger.com/profile/13366748628323814438noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-13575788478209218432013-12-10T01:24:09.753-08:002013-12-10T01:24:09.753-08:00interesting article.interesting article.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-50666330553595819432013-08-23T14:09:49.355-07:002013-08-23T14:09:49.355-07:00Can't wait to hear more, Peter!Can't wait to hear more, Peter!rcatheyhttps://www.blogger.com/profile/03974386282700740976noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-41542974757771489762013-05-31T17:33:13.408-07:002013-05-31T17:33:13.408-07:00Hi, Peter--i've appreciated your past observat...Hi, Peter--i've appreciated your past observations about the evolution of outsourcing and wonder if you'd consent to an interview for a book I'm writing on technology and business decision-making. I'd love to get your take on the current rebalancing between office automation and offshoring.<br /><br />Thanks for considering.<br /><br />Paul Roberts<br />509-548-0993 (o)<br />509-679-2383 (c)<br />proberts@nwi.net<br />www.the-end-of-oil.com<br />www.theendoffood.com<br />Paulhttps://www.blogger.com/profile/03708608646744240540noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-16935314721868680672013-05-09T02:58:40.074-07:002013-05-09T02:58:40.074-07:00Looking forward to it Peter.Looking forward to it Peter.Graham Chastneyhttps://www.blogger.com/profile/10702317214330588302noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-46240265219807514352010-02-14T08:03:37.244-08:002010-02-14T08:03:37.244-08:00Hi, Andrew. Great to hear from you.
From what I ...Hi, Andrew. Great to hear from you.<br /><br />From what I am seeing ... Clients are challenging the industry to "put up or shut up" and the responses are truly eye-opening business propositions. Not just sexy technology, but companion pricing and terms!Peter Allen in Charlestonhttps://www.blogger.com/profile/13366748628323814438noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-54810568915185889132010-02-13T20:43:16.544-08:002010-02-13T20:43:16.544-08:00I'm constrained these day. More to follow ......I'm constrained these day. More to follow ...Peter Allen in Charlestonhttps://www.blogger.com/profile/13366748628323814438noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-14827234047607235372010-02-07T15:49:26.898-08:002010-02-07T15:49:26.898-08:00As usual, I think you are correct in your assessme...As usual, I think you are correct in your assessment of the role cloud computing will play in the outsourcing market. Unlike many of the hyped technologies earlier in the decade related to utility computing, the cloud environment now has a product set that has proven capabilties in the building blocks necessary to achieve the promise of "the cloud". New players are also entering the market and are likely to disrupt the status quo, especially in the storage space. <br /><br />I wonder if it will prove to be as disruptive as the technologies and approaches that changed the compute market from IBM and the BUNCH...Andrew Hewathttp://www.lodestar-as.comnoreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-81232143247320685012009-10-12T14:00:25.279-07:002009-10-12T14:00:25.279-07:00In addition to restricting innovation, what else d...In addition to restricting innovation, what else do you foresee as long term implications of integrating IT services, hardware, and software?<br /><br />Also, do you believe an integrated model can be effective for clients and providers if a "Chinese wall" is placed between anti-competitive business segments?Joseph Greinerhttps://www.blogger.com/profile/03191852404163463483noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-58937508176272165742009-10-12T02:14:03.090-07:002009-10-12T02:14:03.090-07:00I think the key element is defining what is common...I think the key element is defining what is common and what is different in the verticals - thats where the value and creativity isANZ loanhttps://www.blogger.com/profile/09274751891853896760noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-77044041449057889932009-09-18T09:51:05.728-07:002009-09-18T09:51:05.728-07:00Congrats on the new job Peter! CSC needs you -:)
...Congrats on the new job Peter! CSC needs you -:)<br /><br />Phil.Phil Fershthttp://www.horsesforsources.comnoreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-76884242510392263402009-09-05T10:05:28.292-07:002009-09-05T10:05:28.292-07:00Joe;
Great to hear from you.
First, I'd hate...Joe;<br /><br />Great to hear from you.<br /><br />First, I'd hate for my observations to be overly-generalized. They derive from a relatively small number of outsourcing provider firms. And - more importantly - they relate to my candidacy in an executive role and, therefore, could be colored by that situation.<br /><br />That said ... I continue to feel that many provider companies are hamstrung by the same challenges facing their clients - an inability to shed their own legacy business models.<br /><br />If you built a multi-$B business on the back of staff augmentation, then being a transformational partner for your clients is a stretch in a number of dimensions.<br /><br />Having the right aspirations is a start, but being adept at really implementing the changes is quite difficult. The reasons you mention are all evident in the firms I met with. But there's one more factor that's important to note: do the clients of the provider give it "permission" to reach beyond the comfort zone around which the initial relationship was formed?<br /><br />Maybe that falls in the "political" category. Being known by your clients for being really good on one domain does not convey permission to move into an adjacent segment.<br /><br />Bottom line: the industry has a deep roster of very smart executives leading solid companies. But, the acceptance (by the buy side) of transformational relationships is still specious as best. In my view, this is an artifact of the staff augmentation emphasis of the past 5+ years. Clients came to view the industry as bringing value through labor arbitrage and little other levers.<br /><br />So ... how do we change perceptions?? I have some ideas on that which I will post soon.<br /><br />Best regards,<br /><br />PeterPeter Allen in Charlestonhttps://www.blogger.com/profile/13366748628323814438noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-12677418148327038212009-09-05T08:10:55.378-07:002009-09-05T08:10:55.378-07:00Peter,
Do you think organizational change is cons...Peter,<br /><br />Do you think organizational change is constrained primarily by cultural, financial, or political barriers? Is the industry just not drawing the right leaders to address the changing needs of clients?<br /><br />I am extremely interested in why you think there is strategic latency in the highly competitive managed services industry.<br /><br />JoeJoseph Greinerhttps://www.blogger.com/profile/03191852404163463483noreply@blogger.comtag:blogger.com,1999:blog-5972682861284115398.post-88547764939268697732009-08-31T06:29:05.837-07:002009-08-31T06:29:05.837-07:00Peter:
You raise several excellent points.
I thi...Peter:<br /><br />You raise several excellent points.<br /><br />I think that you correct with your statement about manufacturing. Success is very measurable and concrete.<br /><br />Contracted services in many instances are "dial-tone" services. For example, anything less than 100% delivery at nothing less than on-time for payroll would be unacceptable. So how does either the Service Provider or Client take more responsibility than they are for outcomes. How can value be added here? I certainly am open to Service Providers suggestions...<br /><br />Perhaps, creating a pool of investment dollars (savings and profit given from both sides) for innovation?<br /><br />And "politics," the biggest source of value leakage for both parties...<br /><br />Steve Koutros<br />Managing Director<br />Delta Management AdvisorsAnonymoushttps://www.blogger.com/profile/13907026917001479568noreply@blogger.com